Last updated: June 5, 2026.
This Privacy Policy explains how Thankik and related websites, products, and services (“Thankik,” “we,” “us,” or “our”) collect, use, store, and share personal information when you visit our website, purchase our products, submit a form, communicate with us, or use our digital resources.
If you have any questions, contact us at support@thankik.com.
By using our website, purchasing our products, or submitting information to us, you acknowledge that you have read this Privacy Policy.
1. Scope
This Privacy Policy applies to our website, landing pages, checkout pages, digital products, audit services, email communications, forms, analytics, advertising activity, and related services.
This Policy applies to visitors, customers, leads, subscribers, and business contacts.
Our products are intended for business and commercial use by ecommerce store owners, founders, marketers, agencies, and related professionals. They are not intended for children or individuals under 18.
2. Information We Collect
We may collect the following categories of personal information:
Contact Information
This may include your name, email address, business name, website URL, country, and other information you submit through forms, checkout, email, or support requests.
Business and Store Information
If you purchase Store Autopsy or submit your store for review, we may collect information about your ecommerce store, including your website URL, ecommerce platform, product/category, traffic sources, conversion rate if provided, screenshots, analytics information if voluntarily shared, and your stated business goals or concerns.
Payment and Transaction Information
Payments may be processed by third-party payment providers such as Stripe, PayPal, Shopify, Lemon Squeezy, Gumroad, Paddle, or other checkout providers. We do not store your full payment card details ourselves.
We may receive limited transaction data such as payment status, product purchased, billing email, purchase amount, refund status, and invoice details.
Account, Technical, and Usage Data
We may collect IP address, browser type, device information, operating system, referral source, pages visited, time on site, clicks, form activity, and other usage analytics.
Email and Marketing Data
If you subscribe to our emails, purchase a product, or request information, we may collect your email engagement data, such as opens, clicks, unsubscribes, and preferences.
User-Submitted Content
This may include messages, support requests, testimonials, feedback, survey responses, store screenshots, audit materials, and any other content you voluntarily submit.
AI-Related Inputs and Outputs
If we provide access to an AI assistant, AI prompts, AI-generated outputs, or an AI-supported resource, we may process the inputs you submit and the outputs generated in response.
We do not knowingly use your confidential business data to train a publicly available AI model. However, third-party AI providers may process inputs and outputs to provide the service, subject to their own terms and privacy practices.
3. How We Use Your Information
We may use personal information to:
- provide access to purchased products;
- deliver SectionLift Library, Store Autopsy, AI prompts, templates, resources, reports, or related materials;
- process payments, refunds, invoices, and support requests;
- review your ecommerce store and prepare audit deliverables;
- communicate with you about your purchase, onboarding, delivery, support, updates, and account matters;
- send marketing emails if permitted by law or with your consent where required;
- personalize website content, offers, and emails;
- improve our website, products, audit process, and customer experience;
- analyze website performance and marketing effectiveness;
- prevent fraud, abuse, chargebacks, unauthorized access, and misuse;
- comply with legal, tax, accounting, and regulatory obligations;
- enforce our Terms, product terms, licenses, and intellectual property rights.
4. Legal Bases for Processing
Where applicable, including for users in the European Economic Area, United Kingdom, Switzerland, or similar jurisdictions, we process personal data based on one or more of the following legal bases:
- performance of a contract;
- your consent;
- legitimate business interests;
- compliance with legal obligations;
- protection of legal rights.
Examples of legitimate interests include improving our services, communicating with business leads, protecting our website, preventing fraud, analyzing marketing performance, and delivering business-to-business products.
5. Cookies, Pixels, and Tracking
We may use cookies, pixels, scripts, and similar technologies to operate the website, remember preferences, analyze traffic, improve user experience, and measure advertising performance.
These technologies may be used by us or third-party providers such as analytics tools, advertising platforms, email marketing platforms, checkout providers, and website hosting services.
You can control cookies through your browser settings. If you disable cookies, some parts of the website may not function correctly.
Where legally required, we will request consent for non-essential cookies.
6. How We Share Information
We may share personal information with the following parties.
Service Providers
This includes website hosting providers, checkout/payment processors, email marketing platforms, analytics tools, form tools, automation tools, AI service providers, customer support tools, design/development tools, and cloud storage providers.
Payment Processors
Payment information is processed by third-party payment providers. Their privacy policies and terms apply to their processing of payment data.
Legal, Compliance, and Protection
We may disclose information if required by law, legal process, tax obligations, fraud prevention, dispute resolution, chargeback defense, enforcement of our Terms, or protection of our rights, customers, or business.
Business Transfers
If our business is sold, merged, reorganized, or transferred, personal information may be transferred as part of that transaction.
With Your Direction or Consent
We may share information when you request it, authorize it, or make it public.
7. International Transfers
We are based in Ukraine and may use service providers located in other countries, including the United States, European Union, United Kingdom, and other jurisdictions.
By using our website or products, you understand that your information may be transferred to, stored in, and processed outside your country of residence.
Where required by law, we rely on appropriate safeguards for international transfers.
8. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including service delivery, customer support, tax/accounting obligations, legal compliance, dispute resolution, fraud prevention, and enforcement of our agreements.
Store audit materials, screenshots, forms, and related business data may be retained for internal records, quality control, legal protection, and service history unless deletion is requested and no legal or contractual reason requires retention.
9. Data Security
We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of online transmission or storage is completely secure. You use the website and submit information at your own risk.
10. Your Rights
Depending on your location, you may have rights to:
- access your personal information;
- correct inaccurate information;
- request deletion;
- restrict or object to processing;
- request data portability;
- withdraw consent where processing is based on consent;
- opt out of marketing communications;
- lodge a complaint with a data protection authority.
To exercise rights, email support@thankik.com. We may need to verify your identity before responding.
11. Email Marketing
You may unsubscribe from marketing emails at any time using the unsubscribe link in our emails or by contacting us at support@thankik.com.
Transactional, purchase-related, legal, security, or service-related emails may still be sent even if you unsubscribe from marketing.
12. Children’s Privacy
Our website and products are not intended for children or individuals under 18. We do not knowingly collect personal information from minors.
If we discover that we collected information from a minor, we will delete it where legally required.
13. Testimonials and Case Studies
If you submit a testimonial, review, feedback, case study information, success metric, or public comment, we may request permission to use it for marketing.
We will not knowingly publish fake testimonials. Any testimonials or results shown on our website are individual experiences and do not guarantee that you will achieve the same or similar results.
If you want a testimonial removed or edited, contact us at support@thankik.com.
14. AI Features
If our products include AI prompts, AI assistants, AI-generated examples, or AI-assisted review processes, your inputs may be processed by third-party AI providers to generate outputs.
Do not submit sensitive, confidential, regulated, or highly private information into AI features unless you are authorized to do so and accept the associated risk.
AI outputs may be inaccurate, incomplete, or unsuitable for your specific business. You are responsible for reviewing and validating AI-generated content before using it.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of the website or products after updates means you acknowledge the revised Policy.
16. Contact
FOP Korobkin Dmytro, Ukraine. Email: support@thankik.com.